ON-SITE IT SUPPORT
Repairs and setup at your home or office.
Help with computers, Wi-Fi and business IT. You can reach us around the clock.
Software setup from 500 KGS. A visit within Bishkek costs 500 KGS extra.
Prices, visits and diagnosis
Visiting customers across Bishkek and the surrounding area
Registered sole trader · contract, invoice, completion certificate and receipt · IT experience since 2015
HELP WITH YOUR EQUIPMENT
Choose a service or simply describe the problem.
We’ll work out the next step together.
REMOTE HELP ACROSS KYRGYZSTAN
Get help with software, email, printing and software-related slowdowns. We use AnyDesk to connect to a working, internet-connected computer in Bishkek, Osh or anywhere else in Kyrgyzstan.
01Laptop diagnosis and repairs at your home or office.
About this service
02Desktop computer troubleshooting, setup and servicing in Bishkek and the surrounding area.
About this service
03Windows, driver and software installation and setup at your location in Bishkek and the surrounding area.
About this service
04Router, Wi-Fi and local network setup at your home or office.
About this service
05Printer and scanner setup at home or in the office.
About this service
06Help with computers, networks and office equipment, with visits across Bishkek and the surrounding area.
About this serviceLaptop dust cleaning and thermal compound replacement in Bishkek from 1,800 KGS; desktop maintenance from 1,800 KGS, plus a visit. Operation and temperatures are tested.
Learn moreSSD installation, drive replacement and Windows migration in Bishkek. Compatibility, drive condition and backups are checked first. Labour and storage are quoted separately.
Learn moreFile backups and NAS setup in Bishkek. We plan storage, scheduling and access, then test restoration. One-off setup and ongoing support are priced for the agreed work.
Learn moreFOR BUSINESSES
Workstations, networks and office equipment.
Talk to us about a one-off job or ongoing support.
Computer setup, connections and troubleshooting.
Device connections and local network setup.
Printers, multifunction printers and shared printing.
Planning access permissions and backups.
KNOW THE COST IN ADVANCE
We’ll discuss the issue, check the equipment
and agree on the cost before starting work.
Prices are for labour; the call-out fee is separate. Standard thermal compound is included in maintenance. Replacement thermal pads, parts, licences and additional materials are charged separately, with the cost agreed before work starts. The total depends on the model, fault and scope. Extra hours and ongoing office IT support are quoted in advance.
Estimate the cost30 daysSoftware and Windows installation, and network and peripheral setup.
90 daysHardware repairs, component replacement and cooling-system servicing.
If the same fault returns because of our work, we’ll fix it and make a warranty visit to the original address at an agreed time, free of charge. The warranty covers the work performed; unrelated new faults, damage and later changes are assessed separately.
The work performed, date and warranty period are recorded in the order confirmation. Warranty terms for parts are agreed before purchase, taking the supplier’s warranty into account. Whether a repair can be done on site depends on the model and symptoms; soldering or workshop-based work is discussed separately in advance.
FROM FIRST CONTACT TO A WORKING SOLUTION
First, we’ll clarify the details.
Then we’ll agree on the next steps.
Call or send a request and let us know which device needs attention.
We’ll clarify the job, how we’ll approach it and a suitable visit time.
A technician visits the agreed address in Bishkek or the surrounding area.
We’ll test the equipment and explain any useful care or usage tips.
BEFORE YOU GET IN TOUCH
Can’t find your question?
Include it in your request.
Yes, via AnyDesk across Kyrgyzstan: software, email, printing and some software-related slowdowns. Windows must be running and the computer must be online. Prices start at 500 KGS per task, with the total agreed before starting.
Yes. We visit homes and offices across Bishkek and the surrounding area. We’ll confirm your address and a suitable time when you get in touch.
We provide on-site support. We’ll check whether the work can be done at your location based on the device model and the symptoms.
Labour starts at 500 KGS. A separate 500 KGS call-out fee applies in Bishkek regardless of the labour cost. Diagnosis without repair costs 700 KGS plus the call-out fee: 1,200 KGS in total for a daytime visit in Bishkek. Diagnosis is not charged separately when we carry out work. Out-of-town and night surcharges are listed in the pricing section. We agree the total in advance.
Tell us about important data before any work starts. Keep a current backup separately if you have one. Don’t send passwords or payment details through the form.
Yes. We can discuss your workstations, network and office equipment, and agree on a suitable support arrangement.
GOOD TO KNOW
Straightforward checks to help you understand the problem and choose the right support.
A slow laptop does not always need replacing. Look at apps, storage, memory and cooling to decide whether it needs adjustment, repair or an upgrade.
Read articleIs the problem on one device or across the whole network? That first comparison tells you whether to focus on the computer, router or provider connection.
Read articleA recovery screen or endless loading loop does not automatically call for a reinstall. Start by recording the symptoms and deciding how to protect important data.
Read articleOUR SERVICE AREA
We come to your home or office. We’ll agree on the address and time when you contact us.
LET’S FIND THE SOLUTION
Call to discuss the problem, cost and how we can help — on site in Bishkek or remotely across Kyrgyzstan.
The request form is temporarily unavailable. We take calls around the clock.
+996 550 793 123Message us on WhatsApp (opens in a new tab)
We arrange the support time when you get in touch.
