What we check at handover
- Startup, charging and the reported symptom are checked after repair.
- Replacement-part compatibility and agreed functions are checked.
VISITS ACROSS BISHKEK AND THE SURROUNDING AREA
Laptop repair in Bishkek
If your laptop won’t start, overheats or runs slowly, we can help. We’ll find the cause before agreeing on the repair and cost. We visit homes and offices.
Laptop repair · 1 laptop
- Labour
- from 1,000 KGS
- Call-out fee in Bishkek
- 500 KGS
- Daytime total in Bishkek
- from 1,500 KGS
The call-out fee is 500 KGS. Out-of-town and night surcharges, parts and extra work are charged separately. We agree on the work and total cost before starting.
Registered sole trader · contract and completion certificate · IT experience since 2015
WHEN TO GET IN TOUCH
Get your laptop back to work.
- Your laptop won’t start or shuts down while you’re using it
- It gets hot, makes a lot of noise or runs slowly
- Some functions have stopped working or need setting up
ABOUT THE SERVICE
What we check during a visit
For startup problems, we check the power supply, charger and the laptop’s response to the power button. If it freezes or runs slowly, we assess the operating system, storage and available memory: similar symptoms can have different causes.
For overheating, we check the cooling system. Maintenance with standard thermal compound replacement is a separate service. Thermal pads, if replacement is needed, are charged separately. We check SSD, memory, battery and other part compatibility against the exact model, and agree on purchases and replacements before any expense.
Not every repair can be done at your location. Soldering, board repairs and work requiring specialist equipment need a separate discussion. We cannot promise a one-visit repair before diagnosis and a check of parts availability.
For a cracked display, faulty keys or charging port, we identify the exact model and check the cause. Display size, resolution, connector and mounting matter; a keyboard may be replaced on its own or with the top case. Labour and parts are agreed separately, with availability and lead time confirmed before ordering.
We are a registered sole trader. We sign a contract with private customers and organisations. The scope, price and terms are agreed before work starts. If you hand equipment over to us for repair, we prepare an equipment handover certificate. When the work is finished, we issue a completion certificate listing the work performed, the date, warranty terms and period, and amounts paid. For organisations (legal entities), we also issue an invoice for payment. Payment by QR code is preferred; cash is also accepted.
WHAT WE DO
How the work is done
The scope depends on the equipment and the issue.
We’ll confirm the details before work starts.
- 01
Discuss the symptoms and check the laptop
We’ll check power, startup, temperature and system behaviour as appropriate for the symptoms.
- 02
Choose a solution based on the diagnosis
We’ll explain whether you need software setup, cooling-system servicing or a replacement part.
- 03
Carry out the agreed repair or setup
Before repair, we’ll confirm the labour cost and agree on any parts separately.
- 04
Test the result and explain the next steps
Together, we’ll check startup, key functions and the problem you originally reported.
What we agree separately
Parts, battery, display, cooling service and file preservation are agreed separately.
PRICING AND VISITS
Service pricing
Tell us the model, the symptoms and your area.
We’ll agree on the scope and the total cost.
- Laptop repairA routine fault; soldering and replacement parts are agreed separately.
- from 1,000 KGS1 laptop
- SSD or HDD installationFit an accessible drive and test it; drive and system migration are extra.
- from 800 KGS1 device
- RAM installationFit a removable module in an accessible slot and check detection; no soldering.
- from 800 KGS1 device
- Laptop keyboard replacementA removable keyboard; top-case assemblies and riveted keyboards are quoted separately.
- from 1,000 KGS1 laptop
- Laptop screen replacementA standard non-touch panel; the panel and complex disassembly are extra.
- from 1,500 KGS1 laptop
- Laptop battery replacementReplace an accessible internal battery and check charging; battery is extra.
- from 800 KGS1 laptop
- Laptop hinge mount and case repairOne damaged mounting area; hinges and case parts are extra.
- from 1,500 KGS1 laptop
- Power connector replacementOne connector; board condition and mounting are checked before repair.
- from 2,000 KGS1 device
- Board cleaning after a liquid spillDisassembly and removal of liquid residue; damaged components are repaired separately.
- from 2,500 KGS1 device
- BIOS/UEFI recoveryOne compatible firmware image; chip removal is quoted separately.
- from 1,500 KGS1 device
- Laptop cleaning and thermal paste replacementAccessible cooling assembly, standard paste and a temperature test; thermal pads are extra.
- from 1,800 KGS1 laptop
- Cooling fan replacementReplace and test one fan; the part and a full cooling service are extra.
- from 800 KGS1 device
- User file transfer and copyingUp to 100 GB between healthy PCs, Macs or drives. Files only: applications, system settings, cloning and data recovery are excluded. The customer provides storage.
- from 500 KGS1 transfer up to 100 GB
Repair and maintenance are separate services. Standard thermal compound is included in maintenance; replacement thermal pads and spare parts are agreed and charged separately. The call-out fee is separate. Software setup carries a 30-day warranty; hardware repairs and cooling-system maintenance carry a 90-day warranty.
Ask for a priceEstimate labour and call-out costs
Visit charges
- Bishkek: a separate 500 KGS call-out fee applies regardless of the labour cost. Total: call-out fee + work carried out + agreed materials.
- Diagnosis without repair: 700 KGS for diagnosis + 500 KGS call-out fee = 1,200 KGS for a daytime visit in Bishkek. When we carry out work, diagnosis is not charged separately; the call-out fee still applies.
- Surrounding area: a surcharge from 500 KGS applies on top of the base call-out fee. We confirm the amount for your address before the visit.
- Night visits, 22:00–08:00: a surcharge of 1,000 KGS applies on top of the base call-out fee, including diagnosis-only visits. Night and out-of-town surcharges apply together.
- We take calls and requests around the clock. Visit times are confirmed individually. We agree on the total before work starts and carry out extra work only with your approval.
Diagnosis is not charged separately when we carry out work. If the same fault returns because of our work, the warranty covers fixing it and a visit to the original address at an agreed time, free of charge.
All prices and full warranty termsBEFORE THE VISIT
What to tell us about your laptop
Share the make and model from the case label, the symptoms and when they started. Tell us about important files and any backup, and have the charger ready. Do not include passwords or photographs of documents in your request.
Phone number and service areaGOOD TO KNOW
Service questions
Can you repair a laptop at home?
We can discuss on-site diagnosis, setup and repairs suitable for your model. If a workshop, soldering or a part order is needed, we’ll agree on the next steps separately.
Is maintenance included in the repair price from 1,000 KGS?
No. That is the starting price for repair work. Laptop maintenance with standard thermal compound replacement starts at 1,800 KGS. Replacement thermal pads are charged separately. A separate 500 KGS call-out fee applies, with night and out-of-town surcharges where applicable. We agree the scope and total before starting.
Will my files be safe during repair?
That depends on the fault and the condition of the storage drive. We discuss data preservation before making changes; recovery cannot be promised without diagnosis. Tell us about important data when you contact us.
What do I pay if I decide not to go ahead with a repair?
Diagnosis without further work costs 700 KGS plus a 500 KGS call-out fee: 1,200 KGS for a daytime visit in Bishkek. Night and out-of-town surcharges apply. If we carry out work, diagnosis is not charged separately; the call-out fee still applies.
Documents for your order
Warranty and documentsA contract before work starts
We sign a contract with private customers and organisations. The scope, price and terms are agreed before work starts.
A certificate when equipment is handed over
If you hand equipment over to us for repair, we prepare an equipment handover certificate.
A completion certificate
When the work is finished, we issue a completion certificate listing the work performed, the date, warranty terms and period, and amounts paid.
An invoice for organisations
For organisations (legal entities), we also issue an invoice for payment.
LET’S FIND THE SOLUTION
What’s wrong with your equipment?
Leave your number and briefly describe the issue.
We’ll ask a few questions to understand the issue.
Visits across Bishkek and the surrounding area
Remote help across Kyrgyzstan
Questions are welcome too
Prefer to message?Message us on WhatsApp (opens in a new tab)
Your phone number is enough to get started. The device model and a short description will help us understand the problem sooner.
Request help
We will discuss the task and the right way to help.
REQUEST SENT
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We will contact you to discuss the task and how we can help.
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