App installation and setup
One standard app, such as a browser, PDF reader, Zoom or an office application. Any paid software licence is separate.
from 500 KGS — App installation and setupANYDESK · BISHKEK AND ALL OF KYRGYZSTAN
Remote computer support.
Across Kyrgyzstan.
An app won’t open, email has stopped working or your printer won’t print? We can connect through AnyDesk and work through the problem with you. If Windows is running and the computer is online, there is no need to take it to a repair shop.
We discuss the task and price first. We only connect with your permission.
- No call-out fee
- Pay per task, not per hour
- English · Кыргызча · Русский
WHAT WE CAN DO REMOTELY
Tasks we can handle remotely
We work on apps and settings in a running Windows system. These are common tasks that can usually be handled over an internet connection.
Email account setup
Add one existing mailbox to an email app and test sending and receiving. You approve the sign-in yourself.
from 500 KGS — Email account setupSoftware troubleshooting for printing
Check the driver, print queue and selected printer. The printer must work and already be connected by USB or available on your network.
from 700 KGS — Software troubleshooting for printingWindows performance optimisation
Review startup apps, background programs and temporary files. This addresses software-related slowdowns; overheating and drive wear need a separate assessment.
from 1,000 KGS — Windows performance optimisationAdware and unwanted software removal
Check browser extensions, website notifications and unwanted programs. Severe infections and damaged files need a separate discussion.
from 1,000 KGS — Adware and unwanted software removalFile backup setup
Use Windows backup tools to copy one selected folder to an available external drive. You connect the drive; we test restoring a sample file.
from 800 KGS — File backup setupBEFORE YOU GET IN TOUCH
Is remote support right for your problem?
We can connect when
- The computer turns on, Windows starts and the screen works.
- That computer has a stable internet connection.
- You are at the computer and can approve the AnyDesk session.
You will need a different approach when
- The computer will not turn on or Windows will not start.
- The computer itself cannot connect to the internet.
- You need Windows reinstalled, internal cleaning, soldering or replacement parts.
For these tasks, we can discuss an on-site visit in Bishkek and the surrounding area. Hardware repairs elsewhere will need a local technician.
On-site help in BishkekHOW THE SESSION WORKS
From your request to checking the result
- 01
Tell us what is wrong
Leave your number, city and a short description. We will check whether remote support is suitable and arrange a time.
- 02
Agree the work and price
We quote for the specific tasks before carrying them out. Extra work and paid licences need your separate approval.
- 03
Approve the connection
We will help you open AnyDesk from its official website. At the agreed time, you share your device address and approve the incoming connection.
- 04
Check the result together
You can watch what we do on your screen. We test the original task, explain the changes and end the session. Payment is by bank transfer or QR code.
YOU CONTROL ACCESS
You can see what happens on your screen.
For a one-off support session, we do not set up unattended access. You approve the connection and can end the AnyDesk session whenever you choose.
Official AnyDesk website(opens in a new tab)Opens the developer’s website. You do not need to download anything in advance; we will help you connect after discussing the task.
- 01
You approve access
We explain changes before making them and agree any software or permissions needed for the task.
- 02
You enter your own passwords
Disconnect the session before entering passwords or banking details. We can reconnect after you have signed in, if needed.
- 03
Payment stays separate
We send bank details or a QR code once the amount is agreed. Paying does not require giving us access to your banking app.
REMOTE SUPPORT PRICES
Pay per task, not per hour.
These are starting prices for work on one computer. The total depends on the scope we agree, rather than how long the session lasts.
- App installation and setupOne app on one PC
- from 500 KGS
- Email account setupOne mailbox in one email app
- from 500 KGS
- Software troubleshooting for printingOne printer on one PC
- from 700 KGS
- Windows performance optimisationSetup on one PC
- from 1,000 KGS
- Adware and unwanted software removalOne PC, agreed scope
- from 1,000 KGS
- File backup setupOne folder and one connected drive
- from 800 KGS
If you need several tasks, we agree the total in advance. Software licences and subscriptions are separate. Pay by bank transfer or QR code; we share the details directly. There is no call-out fee for remote support.
NO TRIP TO A REPAIR SHOP
Remote help throughout Kyrgyzstan.
Bishkek, Osh, Jalal-Abad, Karakol, Naryn, Talas, Batken — or any other town or village in Kyrgyzstan where your computer has internet access. We speak Russian, Kyrgyz and English, and arrange the session time with you.
What to have ready
- Your contact number, city and a short description of the problem.
- A working computer with internet access. Save any open documents.
- For printing or backups, a connected printer or external drive.
- For a work computer, permission from its owner or the person responsible for IT.
GOOD TO KNOW
Questions about remote support
Is this only available in Bishkek?
No. We provide remote help throughout Kyrgyzstan. Windows must already be running, the computer must be online, and you need to be able to approve the AnyDesk session.
Can you reinstall Windows remotely?
Not as part of this service. Reinstalling Windows, recovering a system that will not boot and repairing hardware are outside its scope. In Bishkek and the surrounding area, we can discuss an on-site visit instead.
Do I need to know how to use AnyDesk?
No. We discuss the task first, then help you download and open the app. You approve the connection request yourself. Do not put your AnyDesk address or access codes in the request form.
Does the price depend on the session length?
No. We price specific tasks, such as setting up one mailbox or one printer on one PC. We agree the total first and do not add extra tasks without your approval.
How do I pay?
By bank transfer or QR code. We share payment details directly after agreeing the price. There is no card-entry form on this website, and paying does not require giving us access to your banking app.
What if the problem cannot be fixed remotely?
We explain why and suggest next steps. We agree the scope and cost before doing any paid work, including separate diagnostic work if needed. For a hardware fault in Bishkek and the surrounding area, we can arrange an on-site visit.
Can you help with a company computer?
Yes, with permission from its owner or the person responsible for IT. Software, email and printer setup are suitable tasks. Servers, company policies and ongoing IT support need a separate discussion.
LET’S FIND THE SOLUTION
Need help with your equipment?
Call to discuss the problem, cost and how we can help — on site in Bishkek or remotely across Kyrgyzstan.
Give us a call
The request form is temporarily unavailable. We take calls around the clock.
+996 550 793 123Message us on WhatsApp (opens in a new tab)
We arrange the support time when you get in touch.