YOUR REQUEST AND YOUR DATA

Privacy
policy

What we collect when you contact us, and who receives it.

Service provider

Service provider
ИП Колесников Антон Николаевич
Registration number
004-2026-169-3213
Personal data enquiries
itservices@kolesnikovstudio.com

What information we collect

A phone number is needed to contact you. You may also provide your name, task, device model, number of workstations, visit area and preferred contact time. Do not submit passwords, payment details or other information that is not needed for the initial discussion.

How we use it

We use the information to respond, understand the problem and arrange the visit. The consent in the form covers handling this request and forwarding it to the IT Services administrator through Telegram.

Sending your request through Telegram

The website server sends your request to the IT Services administrator through the Telegram Bot API. The message includes the completed form fields, request number, time, page and source category, if known. It does not include your IP address or browser information. Telegram handles and stores the message under its own rules and according to the administrator’s actions.

Contacting us on WhatsApp

WhatsApp buttons open an external service. You choose what messages and attachments to send, and the conversation takes place in WhatsApp. We use the information you share to respond to your enquiry.

Data on the website server

We do not create a separate database of phone numbers or request messages. The form uses a technical session and rate-limit records for protection. These records contain a technical identifier derived from the IP address and an attempt counter. The hosting server may keep its own technical access logs.

Essential cookies

The site uses a session cookie to protect the form against forged requests and duplicate submissions. The cookie contains neither your message nor your phone number.

Google Analytics

The main website domain uses Google Analytics 4 to understand visits and how pages are used. Google may receive information about the pages viewed, the referring source, browser and device, and may use analytics cookies. Google processes this data. The website code does not include enquiry form fields in the analytics parameters it sets.

How Google uses data from partner sites

Questions about your data

For questions about how your information is used, or to ask us to delete a request message, please use our contact page. Please include the request number or the phone number used so we can find it.

The website’s own counters

The website’s own counters track page views, phone-link clicks, form openings, price calculations and requests confirmed as delivered. It stores the day, the page path without query parameters, a source category and event counts. These statistics do not contain visitor IDs, IP addresses, full referring URLs, phone numbers or request messages, and are not sent to third-party services. The source category may be kept in the tab’s session storage until the tab closes. Counters are kept for 90 days; older records are deleted on days the site is used. Do Not Track or Global Privacy Control disables browser events. The server still counts confirmed deliveries to monitor whether the form is working. These are event counts, not numbers of unique visitors or paid orders.

Updated 30 October 2026.