What we check at handover
- Startup, display and operation under the reported fault conditions are checked.
- After component changes we check connections and stability under the agreed load.
VISITS ACROSS BISHKEK AND THE SURROUNDING AREA
Computer won’t turn on, keeps freezing or struggles with everyday tasks? We’ll check the hardware and software at your home or office, then agree on a solution and cost once we know the cause.
PC setup and repair · 1 computer
The call-out fee is 500 KGS. Out-of-town and night surcharges, parts and extra work are charged separately. We agree on the work and total cost before starting.
Registered sole trader · contract, invoice, completion certificate and receipt · IT experience since 2015

WHEN TO GET IN TOUCH
ABOUT THE SERVICE
We start with the symptoms: whether there is a picture, how the computer starts and when the error occurs. We check connections and the components available for diagnosis. A part is replaced only after its role in the fault is established.
For a slow computer, we check software load, storage, available memory and temperatures. System setup, maintenance with thermal compound replacement and an SSD upgrade solve different problems. We suggest an appropriate option and agree separately on any thermal pad replacement, including the type and cost.
For upgrades, we check compatibility with the motherboard, power supply and case. Parts and prices are agreed in advance. After the work, we test startup and the task you contacted us about.
We are a registered sole trader serving private customers and organisations. Every order is documented with a contract, invoice, completion certificate and receipt. Payment by QR code is preferred; cash is also accepted.
WHAT WE DO
The scope depends on the equipment and the issue.
We’ll confirm the details before work starts.
We’ll check startup, power and behaviour under the conditions that trigger the fault.
We’ll establish whether the problem involves settings, cooling or components.
We’ll agree on the repair cost, access to data and any parts that need buying.
We’ll run a final startup test and check the agreed computer functions.
Parts, cleaning, software and data transfer are not automatically included in a repair.
PRICING AND VISITS
Tell us the model, the symptoms and your area.
We’ll agree on the scope and the total cost.
Setup and repair start at 1,000 KGS. Desktop maintenance with standard thermal compound replacement starts at 1,800 KGS. Replacement thermal pads and parts are agreed and charged separately, as is the call-out fee. Software setup has a 30-day warranty; hardware work and cooling-system maintenance have a 90-day warranty.
Ask for a priceDiagnosis is not charged separately when we carry out work. If the same fault returns because of our work, the warranty covers fixing it and a visit to the original address at an agreed time, free of charge.
All prices and full warranty termsBEFORE THE VISIT
Tell us what happens when you turn it on and when the problem began. The computer model or component list, error message and details of recent changes are useful. Avoid buying parts before the cause is known, and tell us about important files.
Phone number and service areaGOOD TO KNOW
Not necessarily. Connections and several different components can cause similar symptoms. A check comes first; buying a power supply on a guess is not recommended.
We can discuss fitting compatible components and setting up the system afterwards. Tell us your current configuration and what you want to do. We’ll agree on the work and parts before purchase.
No. Reinstallation is not needed for every fault. Windows and driver installation is a separate service from 1,500 KGS; licences and extra software are discussed separately.
Our component replacement work carries a 90-day warranty. Warranty terms for the parts themselves depend on the supplier and are agreed before purchase. The labour warranty and parts warranty are separate.
LET’S FIND THE SOLUTION
Call to discuss the problem, cost and how we can help — on site in Bishkek or remotely across Kyrgyzstan.
The request form is temporarily unavailable. We take calls around the clock.
+996 550 793 123Message us on WhatsApp (opens in a new tab)
We arrange the support time when you get in touch.