What we check at handover
- Access to the agreed recovered files is checked.
- Results are handed over on a separate agreed drive with any limitations explained.
VISITS ACROSS BISHKEK AND THE SURROUNDING AREA
Data recovery in Bishkek
We assess whether files can be recovered after accidental deletion or a quick format. We use software methods on healthy drives detected by the computer. Scope and price are agreed after assessment.
Deleted-file recovery using software · 1 drive
- Labour
- from 3,000 KGS
- Call-out fee in Bishkek
- 500 KGS
- Daytime total in Bishkek
- from 3,500 KGS
The call-out fee is 500 KGS. Out-of-town and night surcharges, parts and extra work are charged separately. We agree on the work and total cost before starting.
Registered sole trader · contract and completion certificate · IT experience since 2015
WHEN TO GET IN TOUCH
Important files were deleted or a device formatted
- Important files were accidentally deleted
- A healthy drive or USB stick was quick-formatted
- You need to assess whether a deleted folder can be recovered
ABOUT THE SERVICE
What is included
Do not write new data to the affected drive or install recovery software on it. We first establish how the files were lost and what has already been tried. Recovery depends on overwriting, TRIM, encryption and the condition of the file system.
We only offer software recovery from healthy drives detected by the computer. We do not accept physically damaged HDDs, SSDs or USB drives, or RAID and other complex storage arrays for recovery. Before work starts, we agree on the target files, whether to work from a copy, the price and confidentiality.
WHAT WE DO
How the work is done
The scope depends on the equipment and the issue.
We’ll confirm the details before work starts.
- 01
Discuss the job and arrangements
Establish the drive model, how the files were lost and which files matter.
- 02
Agree on the work and cost
Assess whether software recovery is suitable and agree on the risks and quote.
- 03
Carry out the work and test it
Perform the agreed software recovery, working from a copy where possible.
- 04
Show you the result and provide the documents
Check that the recovered files can be opened on a separate drive.
What we agree separately
A drive for the recovered files and any additional data volumes are agreed separately.
PRICING AND VISITS
Service pricing
Tell us the model, the symptoms and your area.
We’ll agree on the scope and the total cost.
- Deleted-file recovery using softwareOne working drive recognised by the computer, with no physical damage. We assess what may be recoverable, then agree on the work and price.
- from 3,000 KGS1 drive
The starting price covers software recovery from one working drive recognised by the computer. We assess what may be recoverable, then agree on the work and price. The call-out fee and a drive for the recovered files are charged separately.
Ask for a priceEstimate labour and call-out costs
Visit charges
- Bishkek: a separate 500 KGS call-out fee applies regardless of the labour cost. Total: call-out fee + work carried out + agreed materials.
- Diagnosis without repair: 700 KGS for diagnosis + 500 KGS call-out fee = 1,200 KGS for a daytime visit in Bishkek. When we carry out work, diagnosis is not charged separately; the call-out fee still applies.
- Surrounding area: a surcharge from 500 KGS applies on top of the base call-out fee. We confirm the amount for your address before the visit.
- Night visits, 22:00–08:00: a surcharge of 1,000 KGS applies on top of the base call-out fee, including diagnosis-only visits. Night and out-of-town surcharges apply together.
- We take calls and requests around the clock. Visit times are confirmed individually. We agree on the total before work starts and carry out extra work only with your approval.
Diagnosis is not charged separately when we carry out work. If the same fault returns because of our work, the warranty covers fixing it and a visit to the original address at an agreed time, free of charge.
All prices and full warranty termsBEFORE THE VISIT
What to prepare
Provide the drive model and capacity, how the data was lost and which tools have already been run. Prepare a separate drive for the recovered files. If the drive clicks, is not detected or is physically damaged, stop trying to power it on: we do not accept these cases.
Phone number and service areaGOOD TO KNOW
Service questions
Can you guarantee recovery of every file?
No. Overwriting, TRIM and encryption may prevent recovery even on a healthy drive. We assess the case and explain the limits first.
Where are recovered files saved?
On a separate agreed drive. We discuss its capacity and how to check the files before starting.
Do you accept damaged drives or RAID arrays?
No. We only offer software recovery from healthy drives detected by the computer. Physical damage and RAID recovery are outside our services.
Documents for your order
Warranty and documentsA contract before work starts
We sign a contract with private customers and organisations. The scope, price and terms are agreed before work starts.
A certificate when equipment is handed over
If you hand equipment over to us for repair, we prepare an equipment handover certificate.
A completion certificate
When the work is finished, we issue a completion certificate listing the work performed, the date, warranty terms and period, and amounts paid.
An invoice for organisations
For organisations (legal entities), we also issue an invoice for payment.
LET’S FIND THE SOLUTION
What’s wrong with your equipment?
Leave your number and briefly describe the issue.
We’ll ask a few questions to understand the issue.
Visits across Bishkek and the surrounding area
Remote help across Kyrgyzstan
Questions are welcome too
Prefer to message?Message us on WhatsApp (opens in a new tab)
Your phone number is enough to get started. The device model and a short description will help us understand the problem sooner.
Request help
We will discuss the task and the right way to help.
REQUEST SENT
Thanks for getting in touch.
We will contact you to discuss the task and how we can help.
Request number