What we check at handover
- Startup and the agreed functions of the specific MacBook model are checked.
- After replacement we check the fitted part and original symptom.
VISITS ACROSS BISHKEK AND THE SURROUNDING AREA
We help with MacBooks that overheat, lose charge, won’t start or need setting up. We check the model and symptoms before agreeing on hardware repairs or software setup.
User file transfer and copying · 1 transfer up to 100 GB
The call-out fee is 500 KGS. Out-of-town and night surcharges, parts and extra work are charged separately. We agree on the work and total cost before starting.
Registered sole trader · contract and completion certificate · IT experience since 2015

WHEN TO GET IN TOUCH
ABOUT THE SERVICE
MacBook generations differ in design, upgrade options and parts compatibility. We identify the exact model before replacing anything and discuss the condition of your data and backups before making changes.
We agree on the source and warranty of replacement parts, repair limitations and the functions to test. We provide independent repairs and do not claim Apple-authorised status. If your MacBook is under warranty, check the manufacturer’s terms first.
Standard file transfer or copying up to 100 GB starts at 500 KGS for PCs, Macs and healthy drives. This is one task and is not charged again under another name. Applications and system settings are excluded; Windows cloning and data recovery are separate services.
WHAT WE DO
The scope depends on the equipment and the issue.
We’ll confirm the details before work starts.
Identify model, symptoms, data and warranty status.
Agree diagnosis, parts, cost and repair arrangements.
Perform the chosen maintenance, repair or setup.
Test the original issue and agreed functions.
Parts, file recovery, subscriptions and additional work are priced separately.
PRICING AND VISITS
Tell us the model, the symptoms and your area.
We’ll agree on the scope and the total cost.
Starting prices cover the work described. Call-out fees, parts and licences are extra. More involved repairs and additional work are quoted separately before starting.
Ask for a priceDiagnosis is not charged separately when we carry out work. If the same fault returns because of our work, the warranty covers fixing it and a visit to the original address at an agreed time, free of charge.
All prices and full warranty termsBEFORE THE VISIT
Tell us the exact model and year, the symptoms and whether you have a Time Machine backup. Enter your Apple Account details yourself when needed.
Phone number and service areaGOOD TO KNOW
It depends on the generation: in many models memory and storage are not ordinary replaceable modules. Options are checked for the model before purchasing parts.
We operate independently and do not claim Apple authorisation. Repair, parts and our warranty are agreed separately.
We sign a contract with private customers and organisations. The scope, price and terms are agreed before work starts.
If you hand equipment over to us for repair, we prepare an equipment handover certificate.
When the work is finished, we issue a completion certificate listing the work performed, the date, warranty terms and period, and amounts paid.
For organisations (legal entities), we also issue an invoice for payment.
LET’S FIND THE SOLUTION
Leave your number and briefly describe the issue.
We’ll ask a few questions to understand the issue.
Visits across Bishkek and the surrounding area
Remote help across Kyrgyzstan
Questions are welcome too
Prefer to message?Message us on WhatsApp (opens in a new tab)
Your phone number is enough to get started. The device model and a short description will help us understand the problem sooner.
We will discuss the task and the right way to help.
REQUEST SENT
We will contact you to discuss the task and how we can help.