IT SERVICES · Registered business. Documented service.

Computer support prices

Work, travel and surcharges are shown separately. The quotation is agreed before work and every order is documented.

What makes up the cost

Estimate your cost

Choose the work and visit options. The calculator shows known charges; we’ll confirm the final price after discussing what you need.

Pricing unit: One mailbox in one email app

Add one existing mailbox to an email app and test sending and receiving. You approve the sign-in yourself.

Number of units of the selected task, from 1 to 50. Project work is calculated once.

Estimated cost

from 500 KGS

Labour
from 500 KGS
Call-out fee
0 KGS

Remote support: call-out, out-of-town and night surcharges do not apply to this estimate. We arrange the session time separately.

This is an estimate, not a booking. Parts, licences, additional materials and extra work are agreed separately. For visits outside Bishkek, the calculator uses the minimum surcharge; we confirm the exact amount for your address.

The calculator adds the call-out fee and surcharges once per address. If you need several tasks, we agree on a combined quote separately.

Discuss the estimate

Prices cover the work described. Call-out fees, parts and licences are extra unless explicitly included.

Detailed price list

Choose a category or search by task or model. Each item states its scope and pricing unit.

Computers and laptops

16
Computers and laptops
Task / What is includedPer stated unit
PC setup and repairA basic fault; the repair scope is agreed after inspection. from 1,000 KGS1 computer Estimate work and call-out: PC setup and repair
Laptop repairA routine fault; soldering and replacement parts are agreed separately. from 1,000 KGS1 laptop Estimate work and call-out: Laptop repair
SSD or HDD installationFit an accessible drive and test it; drive and system migration are extra. from 800 KGS1 device Estimate work and call-out: SSD or HDD installation
Windows migration to an SSDClone up to 500 GB from a healthy drive and test booting; recovery is excluded. from 1,500 KGS1 drive Estimate work and call-out: Windows migration to an SSD
RAM installationFit a removable module in an accessible slot and check detection; no soldering. from 800 KGS1 device Estimate work and call-out: RAM installation
Desktop PC assemblyStandard assembly from compatible parts and a boot test; OS and parts are extra. from 1,500 KGS1 computer Estimate work and call-out: Desktop PC assembly
PC case transferMove compatible components and route cables; the case is extra. from 1,500 KGS1 computer Estimate work and call-out: PC case transfer
Desktop power supply replacementSwap the unit and check connections; electronic repairs are excluded. from 700 KGS1 computer Estimate work and call-out: Desktop power supply replacement
Laptop keyboard replacementA removable keyboard; top-case assemblies and riveted keyboards are quoted separately. from 1,000 KGS1 laptop Estimate work and call-out: Laptop keyboard replacement
Laptop screen replacementA standard non-touch panel; the panel and complex disassembly are extra. from 1,500 KGS1 laptop Estimate work and call-out: Laptop screen replacement
Laptop battery replacementReplace an accessible internal battery and check charging; battery is extra. from 800 KGS1 laptop Estimate work and call-out: Laptop battery replacement
Laptop hinge mount and case repairOne damaged mounting area; hinges and case parts are extra. from 1,500 KGS1 laptop Estimate work and call-out: Laptop hinge mount and case repair
Power connector replacementOne connector; board condition and mounting are checked before repair. from 2,000 KGS1 device Estimate work and call-out: Power connector replacement
Circuit board component repairA localised fault; components and additional agreed work are charged separately. from 3,000 KGS1 device Estimate work and call-out: Circuit board component repair
Board cleaning after a liquid spillDisassembly and removal of liquid residue; damaged components are repaired separately. from 2,500 KGS1 device Estimate work and call-out: Board cleaning after a liquid spill
BIOS/UEFI recoveryOne compatible firmware image; chip removal is quoted separately. from 1,500 KGS1 device Estimate work and call-out: BIOS/UEFI recovery

Cleaning and cooling

4
Cleaning and cooling
Task / What is includedPer stated unit
Desktop cleaning and thermal paste replacementDust removal, standard CPU thermal paste and temperature checks; GPU disassembly is excluded. from 1,800 KGS1 computer Estimate work and call-out: Desktop cleaning and thermal paste replacement
Laptop cleaning and thermal paste replacementAccessible cooling assembly, standard paste and a temperature test; thermal pads are extra. from 1,800 KGS1 laptop Estimate work and call-out: Laptop cleaning and thermal paste replacement
Graphics card cooling serviceCleaning and thermal paste replacement; pads and fan repairs are extra. from 800 KGS1 device Estimate work and call-out: Graphics card cooling service
Cooling fan replacementReplace and test one fan; the part and a full cooling service are extra. from 800 KGS1 device Estimate work and call-out: Cooling fan replacement

Windows and software

7
Windows and software
Task / What is includedPer stated unit
Windows and driver installationOne system from an official image plus drivers; licence and data migration are extra. from 1,500 KGS1 computer Estimate work and call-out: Windows and driver installation
Windows boot repairA software boot fault; drive health is assessed separately. from 1,000 KGS1 computer Estimate work and call-out: Windows boot repair
Device driver installationOne device; a driver included in a Windows installation is not charged twice. from 500 KGS1 device Estimate work and call-out: Device driver installation
Application installation and setupA standard desktop application; licence, plug-ins and migration are extra. from 500 KGS1 application on 1 computer Estimate work and call-out: Application installation and setup
Office suite installationOne computer and a launch test; the customer supplies a valid licence. from 800 KGS1 computer Estimate work and call-out: Office suite installation
Unwanted software removalRoutine adware removal; severe infections and damaged files are assessed separately. from 1,000 KGS1 computer Estimate work and call-out: Unwanted software removal
Windows optimisationStartup and background processes; drive repairs and overheating are excluded. from 1,000 KGS1 computer Estimate work and call-out: Windows optimisation

Wi-Fi and office networks

8
Wi-Fi and office networks
Task / What is includedPer stated unit
Wi-Fi router setupOne ISP connection, Wi-Fi and password; router and ISP charges are extra. from 1,000 KGS1 router Estimate work and call-out: Wi-Fi router setup
Unstable internet troubleshootingCheck a router and one computer; cabling and work on the provider’s side are excluded. from 800 KGS1 connection Estimate work and call-out: Unstable internet troubleshooting
Two-node mesh Wi-Fi setupConfigure existing compatible nodes and check coverage; cabling and hardware are extra. from 2,000 KGS1 agreed project Estimate work and call-out: Two-node mesh Wi-Fi setup
Basic MikroTik configurationOne WAN connection, LAN, DHCP, a basic firewall and a configuration backup. from 2,500 KGS1 router Estimate work and call-out: Basic MikroTik configuration
Office VPN access setupOne compatible router and one client; ISP reachability is checked first. from 2,500 KGS1 connection Estimate work and call-out: Office VPN access setup
Guest network or VLAN segmentationOne segment on compatible hardware; complex rules and multiple sites are extra. from 2,500 KGS1 agreed project Estimate work and call-out: Guest network or VLAN segmentation
Workstation connection to an existing LANAn existing cable run, adapter setup and a connection test; new cabling is extra. from 500 KGS1 point Estimate work and call-out: Workstation connection to an existing LAN
Network cabling and installationQuoted by route length, outlets, fixings, materials and access. Quoted individually1 agreed project Estimate work and call-out: Network cabling and installation

Printers and multifunction printers

8
Printers and multifunction printers
Task / What is includedPer stated unit
Printer or multifunction printer setupOne computer over USB or an existing network, driver and a test print. from 800 KGS1 printer or multifunction printer Estimate work and call-out: Printer or multifunction printer setup
Printer setup on an additional computerThe same working network printer on one additional computer. from 500 KGS1 computer Estimate work and call-out: Printer setup on an additional computer
Scan-to-computer setupOne scanner or multifunction printer and one computer; scan-to-email is extra. from 700 KGS1 device Estimate work and call-out: Scan-to-computer setup
Laser printer or multifunction printer repairA routine mechanical fault; replacement parts and complex assemblies are extra. from 1,500 KGS1 printer or multifunction printer Estimate work and call-out: Laser printer or multifunction printer repair
Paper feed servicingClean and check the feed mechanism; rollers and replacement parts are extra. from 1,200 KGS1 printer or multifunction printer Estimate work and call-out: Paper feed servicing
Laser printer fuser repairLabour on one assembly; fuser film, rollers and other parts are extra. from 1,800 KGS1 printer or multifunction printer Estimate work and call-out: Laser printer fuser repair
Inkjet printhead cleaningOne service cycle after inspection; successful recovery is not guaranteed. from 1,500 KGS1 printer or multifunction printer Estimate work and call-out: Inkjet printhead cleaning
Label printer setupOne driver, label size and a test print; templates and integration are extra. from 1,000 KGS1 device Estimate work and call-out: Label printer setup

MacBook and macOS

5
MacBook and macOS
Task / What is includedPer stated unit
Fan-equipped MacBook cooling serviceCooling system cleaning; paste only where applicable, thermal pads are extra. from 2,000 KGS1 MacBook Estimate work and call-out: Fan-equipped MacBook cooling service
macOS reinstallationA compatible release from an official source; backups are extra, locks are not bypassed. from 1,800 KGS1 MacBook Estimate work and call-out: macOS reinstallation
MacBook battery replacementReplacement labour; model, construction and battery cost are checked first. from 2,000 KGS1 MacBook Estimate work and call-out: MacBook battery replacement
MacBook keyboard replacementLabour excluding the keyboard or top case; quoted for the exact model. from 3,000 KGS1 MacBook Estimate work and call-out: MacBook keyboard replacement
MacBook logic board repairA localised fault; required components and repairability are established after diagnosis. from 4,000 KGS1 MacBook Estimate work and call-out: MacBook logic board repair

Data and backups

6
Data and backups
Task / What is includedPer stated unit
User file transfer and copyingUp to 100 GB between healthy PCs, Macs or drives. Files only: applications, system settings, cloning and data recovery are excluded. The customer provides storage. from 500 KGS1 transfer up to 100 GB Estimate work and call-out: User file transfer and copying
PC backup setupOne computer and one destination, scheduling and a test restore. from 1,500 KGS1 computer Estimate work and call-out: PC backup setup
System image backupA healthy drive up to 500 GB to one customer-supplied external drive. from 1,800 KGS1 computer Estimate work and call-out: System image backup
Restore from an existing backupOne valid compatible backup up to 500 GB; lost-data recovery is extra. from 1,500 KGS1 computer Estimate work and call-out: Restore from an existing backup
Small office NAS setupOne NAS, one volume and two shares; disks, migration and complex permissions are extra. from 5,000 KGS1 device Estimate work and call-out: Small office NAS setup
Deleted-file recovery using softwareOne working drive recognised by the computer, with no physical damage. We assess what may be recoverable, then agree on the work and price. from 3,000 KGS1 drive Estimate work and call-out: Deleted-file recovery using software

Monitors, UPS units and power supplies

5
Monitors, UPS units and power supplies
Task / What is includedPer stated unit
Monitor power supply repairLabour on a localised fault; components and a complete replacement unit are extra. from 1,500 KGS1 device Estimate work and call-out: Monitor power supply repair
Monitor backlight repairOne monitor; parts, screen size and construction affect the quote. from 2,000 KGS1 device Estimate work and call-out: Monitor backlight repair
Monitor connector repairOne connector on an accessible board; the connector is extra. from 1,200 KGS1 device Estimate work and call-out: Monitor connector repair
Standalone power supply repairRepair of a localised fault where economical; replacement components are extra. from 1,500 KGS1 device Estimate work and call-out: Standalone power supply repair
UPS electronics diagnosis and repairQuoted after diagnosis, based on the model and fault; parts and the call-out fee are extra. Battery replacement is not offered. Quoted individually1 device Estimate work and call-out: UPS electronics diagnosis and repair

Business support and email

9
Business support and email
Task / What is includedPer stated unit
One-off office IT support — first hourThe first hour of agreed work; the call-out fee is extra and further hours are agreed beforehand. from 1,500 KGS1 hour Estimate work and call-out: One-off office IT support — first hour
Additional hour of IT workContinuation of an agreed job; not an automatic extra charge. from 1,500 KGS1 hour
Employee workstation setupAn existing OS, user account, network and one printer; applications and licences are extra. from 1,500 KGS1 computer Estimate work and call-out: Employee workstation setup
Small office IT auditUp to five workstations, one router and a short list of risks and recommendations. from 3,500 KGS1 agreed project Estimate work and call-out: Small office IT audit
Business email domain setupMX, SPF, DKIM and DMARC where supported; domain and subscription are extra. from 3,000 KGS1 domain Estimate work and call-out: Business email domain setup
Set up an existing email accountOne mailbox in one email application, with send and receive tests. from 500 KGS1 mailbox Estimate work and call-out: Set up an existing email account
Mailbox migrationUp to 10 GB using a supported protocol; access and limits are checked first. from 1,500 KGS1 mailbox Estimate work and call-out: Mailbox migration
Shared folder with access permissionsOne folder on an existing network, one user group and an access test. from 1,500 KGS1 folder on 1 computer Estimate work and call-out: Shared folder with access permissions
Recurring business IT supportA separate agreement covering equipment, work, support hours and visits. Quoted individually1 agreed project

Remote support

6
Remote support
Task / What is includedPer stated unit
App installation and setupOne standard app, such as a browser, PDF reader, Zoom or an office application. Any paid software licence is separate. from 500 KGSOne app on one PC Estimate remote support: App installation and setup
Email account setupAdd one existing mailbox to an email app and test sending and receiving. You approve the sign-in yourself. from 500 KGSOne mailbox in one email app Estimate remote support: Email account setup
Software troubleshooting for printingCheck the driver, print queue and selected printer. The printer must work and already be connected by USB or available on your network. from 700 KGSOne printer on one PC Estimate remote support: Software troubleshooting for printing
Windows performance optimisationReview startup apps, background programs and temporary files. This addresses software-related slowdowns; overheating and drive wear need a separate assessment. from 1,000 KGSSetup on one PC Estimate remote support: Windows performance optimisation
Adware and unwanted software removalCheck browser extensions, website notifications and unwanted programs. Severe infections and damaged files need a separate discussion. from 1,000 KGSOne PC, agreed scope Estimate remote support: Adware and unwanted software removal
File backup setupUse Windows backup tools to copy one selected folder to an available external drive. You connect the drive; we test restoring a sample file. from 800 KGSOne folder and one connected drive Estimate remote support: File backup setup

Diagnosis

1
Diagnosis
Task / What is includedPer stated unit
Diagnosis without repairThe call-out fee is extra. Diagnosis is not charged separately when the repair goes ahead. 700 KGS1 device Estimate work and call-out: Diagnosis without repair

Warranty and documents

We are registered as an individual entrepreneur (sole trader) and work with private customers and organisations. Each order is documented, with the scope, price and terms agreed before work starts.

Scope and terms

Visits and diagnosis

  • Bishkek: a separate 500 KGS call-out fee applies regardless of the labour cost. Total: call-out fee + work carried out + agreed materials.
  • Diagnosis without repair: 700 KGS for diagnosis + 500 KGS call-out fee = 1,200 KGS for a daytime visit in Bishkek. When we carry out work, diagnosis is not charged separately; the call-out fee still applies.
  • Surrounding area: a surcharge from 500 KGS applies on top of the base call-out fee. We confirm the amount for your address before the visit.
  • Night visits, 22:00–08:00: a surcharge of 1,000 KGS applies on top of the base call-out fee, including diagnosis-only visits. Night and out-of-town surcharges apply together.
  • We take calls and requests around the clock. Visit times are confirmed individually. We agree on the total before work starts and carry out extra work only with your approval.

Warranty on our work

30 daysSoftware and Windows installation, and network and peripheral setup.

90 daysHardware repairs, component replacement and cooling-system servicing.

Full warranty terms

If the same fault returns because of our work, we’ll fix it and make a warranty visit to the original address at an agreed time, free of charge. The warranty covers the work performed; unrelated new faults, damage and later changes are assessed separately.

The work performed, date and warranty period are recorded in the order confirmation. Warranty terms for parts are agreed before purchase, taking the supplier’s warranty into account. Whether a repair can be done on site depends on the model and symptoms; soldering or workshop-based work is discussed separately in advance.

LET’S FIND THE SOLUTION

What’s wrong with your equipment?

Leave your number and briefly describe the issue.
We’ll ask a few questions to understand the issue.

Visits across Bishkek and the surrounding area

Remote help across Kyrgyzstan

Questions are welcome too

Prefer to call?+996 550 793 123

Prefer to message?Message us on WhatsApp (opens in a new tab)

Your phone number is enough to get started. The device model and a short description will help us understand the problem sooner.

Request help

We will discuss the task and the right way to help.

So we can get back to you.

Remote support needs a running Windows system and internet access. Do not enter your AnyDesk address or access codes here; we will arrange the connection directly.

If you know the model. No serial number is needed.
Please don’t include passwords or payment details.
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